Refund policy
Our return policy lasts 30 days. If 30 days have gone by since your delivery date, unfortunately, we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Damaged, Defective, or Wrong Items
We inspect all items before shipment, but if your item arrives damaged, defective, or if you receive the wrong product, please contact us immediately at sellzstocks@gmail.com .
To quickly resolve the issue, please include:
We inspect all items before shipment, but if your item arrives damaged, defective, or if you receive the wrong product, please contact us immediately at sellzstocks@gmail.com .
To quickly resolve the issue, please include:
- Your order number
- A clear photo or video showing the damage or defect
Once verified, we will arrange for a replacement to be shipped out to you immediately at no extra cost, or issue a full refund.
Change of Mind Returns
If you wish to return an item due to a change of mind, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you wish to return an item due to a change of mind, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Please note: Do not send your purchase back to the manufacturer address listed on the shipping label. Please contact us first to receive the correct return warehouse address.
Refund Process
Once your return is received and inspected by our team, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Once your return is received and inspected by our team, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.